Continuous innovation, Reliability and Competence
These are the three characteristics that distinguish us and that we pursue every day.
A bit of history
Serma was founded in 1982, with the desire to offer its customers a service of excellence that, as part of a model characterized by the absolute centrality of the customer, constantly integrates traditional approaches and processes of innovation in solutions and technologies.
Our goal is to be the reference point for technological production needs of the customer, through the ability to combine high value-added consulting services with a high level of interpersonal relationships.
The style offered by Serma Srl salesman and distributor is characterized by a technical advisory process at 360 degrees. This process is developed steadily over time, it is dedicated to the individual grinding operations and is aimed at building a relationship of trust with customers, in order to address not only the daily problems, but also any other need that requires advanced technical solutions.
Availability, reliability and competence to hear Our motivations, to interpret your expectations, to achieve your goals together.
Aware of the importance of working with a solid and well founded technical reference system, Serma Srl aims to ensure over time:
- care and respect for the choices of the customer in the evolution of investments
- professionalism and excellence in the service level
- timeliness, transparency and absolute discretion in relationships and in the continuous service customization
- high profile solutions through a network of alliances and partnerships, national and international
- willingness and ability to create value for the customer and the customer